Our Team


NANCY
MARSHALL


CHARLENE
WILLIAMS

ERIC
REYNOLDS

SARAH
FULLER

KEVIN
GOVE

ANNA
MCDERMOTT

ROSE
WHITEHOUSE

AMY
CHARETTE

JULI B.
SETTLEMIRE

GREG
GLYNN

JENNIFER
BOES

Click on headshots above or scroll down to view all. Click on the person's name to email them.

We offer a highly experienced and collaborative team of Internet marketers, website designers, and PR professionals. Their diverse backgrounds in marketing, PR and the Web solidify our depth of experience in promoting businesses and organizations both on and offline. We are proud to have such a cohesive, hard working team, devoted to exceeding the expectations of our clients.

To read more about our team and our friends, click on our profiles.

Nancy Marshall

"We may affirm absolutely that nothing great in the world has been accomplished without passion."
- Friedrich Hegel, 1770-1831


The Maine PR Maven Blog
Sharing tips, techniques and thoughts about marketing and public relations from Nancy Marshall, Maine's PR Maven.


Position


President & Founder


Joined Marshall Communications


Nancy Marshall founded NMC in 1991, creating and implementing strategic public relations programs, primarily for tourism and recreation companies. The agency developed expertise in promoting economic development and NMC has been recognized by the Society of American Travel Writers for its tourism public relations campaigns, and the Maine Public Relations Council has awarded NMC with its "Best in Show" for three consecutive years in its Golden Arrow Awards.


What She Does


Nancy leads the entire team and the development and implementation of strategies at NMC. She plays an active role as a consultant (and friend) to all clients, and directs the marketing and strategic positioning of the agency. She gives speaking engagements and spends time staying up to date on new trends and best practices in the industry. Clients and the media say it's her enthusiasm and passion that make her stand out from other marketing professionals.


Favorite Thing About Marshall Communications


"It's incredibly rewarding to build a business based on something I'm passionate about, and to build an employee team made up of people who embrace this profession and enjoy the accomplishments as much as I do. We work hard and we have fun."


Previous Experience


Worked in public relations for PBS television station and for Sugarloaf/USA before venturing out on her own to establish NMC.


Career Highlights


In 1983 she won a national PBS public relations award for a press kit created for "HouseWarming with Charlie Wing," a series produced by Angus S. King, Jr. at WCBB-TV in Lewiston, Maine. In 1993 was awarded the first Marketing Services Contract issued by the Maine Office of Tourism. Contract renewed in 1996, when her agency also won the contract for the Office of Business Development. NMC has won top awards from the Society of American Travel Writers and the Maine Public Relations Council ("Best of Show" for three consecutive years).


What's the most rewarding aspect of Nancy's career?


Hiring good people, teaching them the profession, and seeing them become leaders on the NMC team.

Nancy's Resume
   [PDF format]




Charlene Williams

"Follow-up is the key to cultivating and maintaining a respected reputation. It is what most people will remember."


Position

Vice President of Public Relations & General Manager


Joined Marshall Communications


1997


What She Does


Works closely with Nancy and clients to coordinate delivery of strategic P.R. services through efforts of entire NMC team. Manages all activities in Augusta office and oversees ongoing media relations. Works closely with database to capture and constantly update information so we can target all communications with the media.


Favorite Thing About Marshall Communications


"Challenges are seen as opportunites."


Years in the Communications Field
- 10

Previous Experience


Development Director for a private school, substitute teacher.


Career Highlights


Has planned and coordinated hundreds of itineraries and familiarization tours for travel writers and tour operators.





Eric Reynolds

"I slept and dreamt that life was joy. I awoke and saw that life was service. I acted and behold, service was joy."
- Rabindranath Tagore



Position


Internet Project Manager


Joined Marshall Communications


2009


What He Does


Manages Internet operations for all agency accounts. Eric oversees the entire website design and development process and manages Internet marketing activities. His main purpose is to maximize the potential of each account's website.


Favorite Thing About Marshall Communications


"The opportunity to serve Maine businesses and Maine people while working with a team of talented and dedicated professionals."


Previous Experience


Eric has 18 years of software development experience, 15 years of experience in the Web development field, and 10 years of experience in the Internet marketing field. For the last 10 years Eric worked at a Chicago based Web Development firm as an Internet Project Manager. He's comfortable being face to face with a small business owner or sitting at a corporate conference table.


Career Highlights


Hired as a webmaster for a Portland company in the pioneer days of the Internet. Served on an all-star software development team that created an online seafood exchange in 1999. Worked for the US Marines and Department of Defense to create a personnel management system used by top military officials.




Sarah Fuller

"It would be difficult to exaggerate the degree to which we are influenced by those we influence"
- Eric Hoffer



Position


Accounts Supervisor


Joined Marshall Communications


2007


What She Does


Manages the strategic planning and implementation of public relations and marketing activities for several agency accounts.


Favorite Thing About Marshall Communications


"The diverse communication activities I can undertake on behalf of various clients and an environment that allows for continuous learning and professional improvement."


Previous Experience


She has over ten years of paid and volunteer communications experience with various nonprofit and educational institutions. Most recently she worked as a project coordinator at the Kennebec Land Trust on organizational newsletters and conservation property brochures. Prior to that she served as the external affairs associate for Teach For America's Miami-Dade program and focused on education policy research and development activities. She also worked as a communications coordinator, focusing on outreach to the policymakers, media, and leaders in the business and environmental communities on numerous environmental policy issues for Resources for the Future, a think tank in Washington, DC.


Education


Earned her Bachelor of Arts in Geography from The George Washington University and a Master of Arts in Public Relations from the University of Miami's School of Communication.


Career Highlights


Worked with a talented team to implement the Policy Leadership Forum, 50th anniversary events, and strategically distribute numerous reports on policy topics such as Superfund, food safety, energy, forest, fisheries and antibiotic resistance for Resources for the Future. Helped to grow the Teach For America program and eliminate the achievement gap in Miami-Dade County.





Kevin Gove

"Be the change you want to see."
- Mahatma Gandhi



Position


Account Executive


Joined Marshall Communications


2002


What He Does


Writes press releases and advisories, conducts interviews and writes feature stories and other copy for Visitmaine.com. Assists writers and producers with research and story ideas. Coordinates media for special events and assists with strategic planning for clients.


Favorite Thing About Marshall Communications


"The diversity of our clients and the nature of their business makes each day exciting and interesting. Everyone works hard to get great results and everyone knows the importance of sharing a good laugh."


Previous Experience


Freelance writer and public relations consultant.


Education


Graduated from the University of Maine Department of Communication and Journalism in 2002 with a bachelors degree in mass communication and a minor in public relations.


Career Highlights


Coordinated media relations and promotions for a Maine Hospice Council fundraiser featuring author and sports columnist Mitch Albom. Freelance feature stories in national and international magazines. Joining the NMC Team.




Anna McDermott

"Human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives."
- William James



Position


Account Executive


Joined Marshall Communications


2007


What She Does


Manages the strategic planning and implementation of public relations and marketing activities for several agency accounts as well as Internet marketing and web copywriting for Marshall Interactive.


Favorite Thing About Marshall Communications


"I love creative and challenging work and NMC provides a wonderful environment to do just that."


Previous Experience


Account Manager for boutique hotel in Oregon.


Education


Graduated summa cum laude in 2004 from the University of Southern Maine with a Bachelor's Degree in Communications.


Career Highlights


Starting to work for NMC is the most recent highlight! Enjoyed working with the 2001 Portland Festival of World Cinema as Filmmaker Liaison.





Rose Whitehouse

"Whatever you give will find countless ways back to you."
- Unknown




Position


Account Coordinator


Joined Marshall Communications


2002


What She Does


Provides administrative support to NMC's account executives. Rose also handles the day-to-day operations at the Augusta office, which includes greeting clients, answering the telephone, mail and press release distribution, as well as database and file management.


Favorite Thing About Marshall Communications


"The fact that every day brings new challenges and I am excited to be part of such a dynamic team."


Previous Experience


Worked previously as an Administrative Assistant for 11½ years at the Winthrop Public School system in the offices of adult education and special education.


Education


Graduated with honors with an associate's degree in business administration from Central Maine Technical College in Auburn.


Career Highlight


While working for the Winthrop school system, I advanced several times. I worked for adult education in several capacities from part-time secretary to administrative secretary, to alternate GED examiner. For the past 2 ½ years, I was an Administrative Assistant in the office of special education.




Amy Charette

"No Watson, this was not done by accident but by design."
- Sherlock Holmes



Position

Graphic Designer


Joined Marshall Communications


2007


What She Does


Develops and designs a variety of print based media.


Favorite Thing About Marshall Communications


"Working with clients to come up with creative and innovative solutions to fulfill their needs."


Previous Experience


Two years experience working as an in-house designer producing a variety of materials from packaging to product photography for Saunders Manufacturing in Readfield, ME. One year experience working as an in-house designer on print advertisements and web banners for BSM Consulting in Scottsdale, AZ.


Education


Graduated from the University of Hartford in 2003 with a Bachelor's of Fine Arts in Visual Communication Design.


Career Highlights


Developed and implemented a redesign of the entire Saunders Packaging Line as part of a brand strategy to create a visually unified image of Saunders’ products. Created a rhino "mark" as part of the RhinoSkin logo and established its identity standards.




Juli B. Settlemire

"Always bear in mind that your own resolution to succeed is more important than any one thing."
- Abraham Lincoln



Position


Office Manager


Joined Marshall Communications


2009


What She Does


Juli oversees the day-to-day operations of the Augusta office, manages the agency's contact database and information/press release distribution systems. She assists NMC account representatives with project research and assists with the financial and billing operations for the agency.


Favorite Thing About Marshall Communications


"Sharing my love of the State of Maine and promoting Maine businesses to the rest of the country and world."


Previous Experience


Juli has been a practice manager and consultant for holistic medical practices for the past 12 years. She has also worked at TD Bank and as a restaurant manager in Maine's tourism industry. She also has experience managing marketing events across the country for Pinnacle Marketing.


Education


Graduated with high honors with a Bachelor's Degree in Performing Arts from the University of Maine at Orono.


Career Highlights


While working in the Chiropractic field, she developed the Mentoring Program for the Maine Chiropractic Assistant's Association and gave numerous seminars regarding practice management and insurance billing techniques. She also spent several years traveling around the country with Pinnacle Marketing as a host for automotive sale events.




Greg Glynn

"When a defining moment comes along, you can do one of two things. Define the moment, or let the moment define you."
- Movie, Tin Cup



Position


Account Executive


Joined Marshall Communications


2009


What He Does


Coordinates media for special events and assists with strategic planning for clients. Assists Account Executives and Account Supervisors with research and story ideas. Writes copy and develops multimedia content for NMC clients, including videos and podcasts.


Favorite Thing About Marshall Communications


The opportunity to help our clients use today's variety of communication tools to achieve their goals.


Previous Experience


Prior to joining NMC, Greg worked as the Vice President of Communications for the American Hockey League's Portland Pirates, a minor league hockey team in Portland, Maine. He managed all public relations and communications strategies for the team. In addition, he served as the play-by-play voice for the Pirates, broadcasting over 400 games during his five seasons with the team.


Education


Graduated from Quinnipiac University in 2004 with a Bachelor's Degree in Mass Communications and a minor in Marketing.


Career Highlights


The opportunity to work with the coaches, players and staff involved in the world of professional hockey. Broadcasting Game 7 of the 2006 Eastern Conference Final between the Portland Pirates and the Hershey Bears. Joining the team at Nancy Marshall Communications.




Jennifer Boes

"You miss 100 percent of the shots you never take."
- Wayne Gretzky



Position


Special Projects Coordinator


Joined Marshall Communications


2004


What She Does


Assists account executives with copy writing, media relations, and event planning.


Favorite Thing About Marshall Communications


"We work well together as a team. If one of us is faced with a challenge, everyone pitches in to help."


Previous Experience


Served as public information officer for the Delaware Economic Development Office and communications coordinator for the Delaware Tourism Office. Also managed the public relations department of a children's rehabilitation hospital in Philadelphia and served as account executive at a public relations firm specializing in the retail and hospitality industries.


Education


Attended the University of Delaware and graduated in 1994  with a B.A. in English/Journalism and Communication/Public Relations. Completed additional coursework in British and American Literature in 2003.


Career Highlights


Worked with Connie Chung on a segment about selective mutism for ABC's "20/20," garnered coverage for the State of Delaware's biotechnology initiative in the Los Angeles Times, worked with CNN's Jeanne Moos on a segment about vertical fish tastings.


Our main office is conveniently located off I-95 in Augusta, Maine.


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NMC Creates Program to Promote Responsible Alcohol Consumption for Statewide Client
NMC worked with the Maine Beer & Wine Distributors Association to partner with Maine Olympian Julia Clukey to raise awareness about underage drinking PSA campaign.

UMF Announces Newly-Elected Officers

Nancy Marshall, principal of Nancy Marshall Communications elected Chairwoman of the UMF Board of Visitors.